Path: Admin > Settings (Super Admin only)
| Setting | Description |
|---|
| Team name | Full organization name |
| Short name | Abbreviated name |
| Logo (light / dark) | Logo variants for different backgrounds |
| Email logo (light / dark) | Logo used in email templates |
| Favicon | Browser tab icon |
| Logo size | Controls logo display size |
| Hero image | Main banner on the public site |
| Hero headline | Text overlay on the hero image |
| Featured media (1–4) | Highlight images on the public homepage |
| Theme mode | Light or dark theme for the admin panel |
| Public theme mode | Theme override for the public website |
- Venue name, address, phone number
- Venue description
- Tax number and tax rates (two configurable tiers with custom labels)
| Setting | Description |
|---|
| Currency | Currency code (e.g., USD, CAD, EUR) |
| Timezone | Primary timezone for event times and reports |
| Seat lock duration | Minutes a seat is held during checkout (default: 3) |
| Ticketing fee | Platform fee in cents added per order |
| All-day scanning | Allow gate scans outside the event time window |
- Ticket terms and conditions
- Bundle terms and conditions
- Season pass terms and conditions
- Privacy policy settings (last updated date, business location, minimum age)
- Default “from” email address
- Support email address
- Email logo URLs
- Invite new admins with a specific role
- Revoke or restore admin access
- Remove an admin account entirely
- View the audit log of all admin actions
- Export the database schema
- Create a full backup (stored in cloud storage)
- Restore from a backup (requires password confirmation)
- Automatic backups run every 2 hours