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Stadli Docs
Changelog

Quick Start

This guide walks you through the essential steps to go from a fresh Stadli account to selling your first tickets. Follow each step in order — later steps depend on earlier ones being complete.

1. Create admin accounts and assign roles

Section titled “1. Create admin accounts and assign roles”

Roles & Permissions

Start by inviting the people who will manage the platform. As a Super Admin you can create accounts for box-office staff, marketing coordinators, and gate personnel, each with access limited to the modules they need.

  • Invite admins via Settings > Admin Users
  • Assign a role (Super Admin, Box Office, Marketing, or Gate Staff)
  • Customize per-module read/write permissions if the default roles don’t fit

2. Configure your team and venue

Section titled “2. Configure your team and venue”

Settings & Configuration

Set up the basics that appear across the platform and on your public site.

  • Upload your team logo and set your brand colors
  • Enter your venue name, address, and capacity
  • Connect your Stripe account for payment processing
  • Configure tax rates, service fees, and delivery methods
  • Set your default currency and timezone

3. Build your event schedule

Section titled “3. Build your event schedule”

Games & Events

Create the games and events you want to sell tickets for.

  • Add a new game with date, time, opponent, and venue
  • Write a description and upload promotional images
  • Mark the event as public when you’re ready for fans to see it
  • Optionally add custom info fields (e.g. “Gates open at 5:30 PM”)

4. Set up your seat map and pricing

Section titled “4. Set up your seat map and pricing”

Ticketing & Seats

Define where fans can sit and how much each section costs.

  • Create or import your venue seat map with sections, rows, and seats
  • Create pricing tiers (e.g. Adult, Child, Senior, Student)
  • Assign tiers to sections and set prices per event
  • Configure inventory limits and holds if needed

5. Start selling

Section titled “5. Start selling”

Orders & Checkout

With events published and pricing in place, you’re ready to go.

  • Fans can now purchase tickets on your Public Website
  • Use the admin Orders panel to create walk-up or phone orders
  • Issue tickets, resend confirmations, or process refunds from the order detail view

What’s next?

Section titled “What’s next?”

Once you’re selling tickets, explore the rest of the platform: